FAQs

1. How do I remove popups?

To remove popups, you can purchase a subscription package that includes popup-free viewing. If you are already a subscriber and still see popups, please contact our customer service team for assistance.

2. How can I watch in fullscreen mode?

To watch in fullscreen mode, you can upgrade your account by purchasing a premium subscription. If you are already a premium member and still can't access fullscreen mode, please contact our customer service team for help.

3. What should I do if I forget my password?

If you forget your password, you can click on the "forgot password" link on the login page and enter your email address. You will receive an email with instructions on how to reset your password.

4. Can I use my account on multiple devices?

No, each account can only be used on one device at a time. If you attempt to log in on a second device, you will be logged out of the first device.

5. Can I log in with my social media accounts?

Yes, you can log in with your Facebook or Google account.

6. How can I make a payment?

You can make a payment with your credit card or PayPal account.

7. How can I cancel my subscription?

As the functional of the method payment is auto-renewal, if you want to cancel the automatic payment, please contact our customer service team: tvsunsport@gmail.com BEFORE the expire date 5-7 days.

8. Can I still watch after I cancel my subscription?

When you cancel your subscription, you will be able to continue watching until the end of your current billing period. After that, you will no longer have access to premium features.